Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Once your order is processed, it will be dispatched from our warehouse.

2. Shipping Time

Metro Cities: 2–5 business days
Non-Metro Locations: 4–7 business days
Remote Areas: 5–10 business days

Please note that delivery timelines may vary due to unforeseen circumstances such as weather, courier delays, or high order volumes.

3. Shipping Charges

Free Shipping on prepaid orders above ₹___
A flat shipping fee of ₹___ applies to orders below this amount
Cash on Delivery (COD) charges of ₹___ may apply

4. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp to track your order in real-time.

5. Delivery Partners

We work with trusted logistics partners to ensure safe and timely delivery of your products.

6. Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

High demand during sales or festive seasons
Courier service disruptions
Incorrect shipping details provided by the customer

7. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are accurate
If delivery fails due to incorrect details, additional shipping charges may apply for re-dispatch

8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with proof (images/video), and we’ll assist you with a replacement or refund.